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Shipping & Delivery

All orders are shipped from our Sunshine Coast QLD dispatch office

When will my order arrive? 

Please allow at least 7 working days for your order to be dispatched, from 'final' placement of your order (this includes guests lists, payment or any other changes we may be waiting on authorisation from you for). If you need to make any changes to the design, either picture, wording, colour changes or quantity, 7 working days takes effect from finalisation of the design. The same applies for our 4 day delivery option. Printing cannot commence until all items of your order are approved and finalised.

Assembled products (printed pockets, layered invitations) require extra handwork, and drying time Please allow an extra 2-4 days for dispatch of your order for assembled invitations, also applies if ordering express print and post.

If you have chosen Express Print and Post we will dispatch the order on the 4th full working day (i.e: order placed after 9am on a Monday - 4 day print & post will be dispatched on the Friday of the same week) Assembling requires an extra 2-4 working days for handwork involved. If you are unsure please contact one of our offices for clarification.

Any adjustments to your order made by you, the customer, will delay dispatch. We will advise of this at the time of the requested change.

If you require changes to your online artwork we require 2 working days for amendments and as such dispatch date will be an extra 2 working days. This includes offline colour changes, graphic adjustments, photo editing etc

NEED YOUR INVITATIONS IN A HURRY?

Then use our express print & post - see schedule below: $40 surcharge:

Order & payment received by 5pm Monday, order dispatched express post Friday of the same week
Order & payment received by 5pm Tuesday, order dispatched express post Monday of the following week
Order & payment received by 5pm Wednesday, order dispatched express post Tuesday of the following week
Order & payment received by 5pm Thursday, order dispatched express post Wednesday of the following week
Order & payment received by 5pm Friday or anytime Saturday & Sunday, order dispatched Thursday

We are unable to accommodate requests for quicker dispatch and delivery.

Print commences 12 hours after time of final approval, including artwork, receipt of payment & receipt of all guest lists. You will receive a tracking email, advising that your order has been dispatched from our office in Queensland. Please contact us if you do not receive your order as per the instructions on the email.

Delivery of your order to anywhere in Australia is $15.00

All orders within Australia shall be shipped using Australia Post. Products are dispatched within 7 (seven) working days of placing your order, unless otherwise advised by Inviting Invitations®. Caricature, Pocket and Custom designed orders take longer. If your order is not received within the time specified, Inviting Invitations shall endeavour to trace your order. No responsibility is taken for loss or damage to goods caused by Australia Post.

If your order is urgent and requires shipment sooner, we suggest using our Express Print and Post as an option, this extra $40 charge ensures priority on our print press, print by 4 working days of order confirmation, and delivered by the 5th working day using express post, providing you are in the Australia Post Next Day delivery network. We are unable to guarantee requests for speedier design and delivery. Our print & dispatch is 4 working days from order date with full payment received by Inviting Invitations.
Custom designs require a minimum of 4 working days for artwork to be sent to you for approval.
We recommend that you do not our choose Express Print and Post option for custom and offline design requests.

Delivery Options
  • Express post** within Australia  = $18.00. Delivery in 8 -14 business days within the Express Post network
  • Express print (Printing done in 4 'full' days) & Post** within Australia  = $48.00. Delivery in 5 business days within the Express Post network
  • International delivery anywhere outside of Australia  = $80.00

These delivery times are not applicable to:-

  • Pocket wedding invitations are a MINIMUM delivery of 12 working days due to the manufacturing of the pockets
  • Foil and wood invitation are a MINIMUM delivery of 10 working days due to the hand work required
  • Caricatures are hand drawn, and take 2-3 weeks to be delivered back to you for approval, a further 3-5 days to print (this process can take up to 4 weeks)

** You must be in an express next day delivery area for us to meet this delivery. See http://auspost.com.au/personal/express-post-network-qld.html. 

Australia Post Standard Delivery times for our samples

  • Delivery within Queensland - 1-2 working days
  • Delivery to NSW, VIC, ACT: 3-4 working days
  • Delivery to TAS, SA: 4-5 working days
  • Delivery to WA: 5-7 working days

These timetables are guidelines only and based on reasonable expectations and experience.

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